If you are interested in working with Campbell & Syme please fill in the wholesale contact form.

We work with cafes all over the EU and if you are interested please just fill in the contact form.

UK delivery is free for orders over £200 otherwise £12.
Minimum order for EU customers is £350 with £30 shipping charge. For orders over £600 we offer free shipping.

Our testing has led us to believe that filter coffee is best brewed with coffee of between 3 to 14 days after roast. Espresso is best made with coffee that is 7 to 21 days after roast. Coffee is often delicious way after that time though, so don’t throw out older beans!

We currently dispatch orders placed online on Tuesday and Thursday via Royal Mail Tracked 48 delivery service (mostly 2 days in UK mainland, 3 days for areas like Isle of Wight).

Orders placed after 10am on Tuesday are shipped on Thursday.
Orders placed after 10am on Thursday are shipped on Tuesday.

Subscriptions are processed on Tuesday and dispatched via Royal Mail and there is no additional shipping charge.

Orders above 2kg are sent with DPD next day service.

We roast on Monday, Tuesday & Thursday therefore your coffee will be no older than 3 days after roast on date of dispatch.

Please see our brewing guide section for advice and tips on this.

Unfortunately we are unable to sell our coffee online to EU countries due to shipping difficulties caused by Brexit.

We send all our UK orders in cardboard boxes via RM 48 Tracked. The delivery may take up to 7 days (as stated by Royal Mail) although we generally find this service very reliable and majority of parcels are delivered within 48 hours. If you prefer to obtain your parcel next working day, you can select DPD next day delivery. Please note that this service only delivers on working days only.

UK ORDERS:
ORDERS UNDER £32
Royal Mail Tracked 48 - £3.75
DPD Next day - £5.00

ORDERS £32 & OVER
Royal Mail Tracked 48 - Free delivery
DPD Next day - £5.00

*Orders over 2kg in weight will be sent via DPD next day free of charge.

It is the customer's responsibility to ensure that their supplied address details are correct at time of purchase, as we cannot be held responsible for incorrect or non-delivery due to customer error.

There will be no additional charge for subscription service. The price of subscription includes postage for UK.

Please let us know via enquiries@campbellandsyme.co.uk what do you think the problem might be? Could we help to recommend a different brewing method or recipe or perhaps it just wasn’t your kind of coffee? We will make sure the next one will be a perfect match!

We can grind the coffee for you, simply select your brewing method before the checkout. The coffee becomes less and less vibrant with time as the aromatic compounds start to disappear into the air. Therefore we recommend to grind your coffee before you brew. We do stock some great grinders.